How Did EPM Guatemala Transform the Tracking and Results of Its Committee Projects?

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Icone_EmpresaCompany: EPM Guatemala
Icone_Setor EletricoSector: Electric 
Icone_TipoType: B2B 
Icone_PaisCountry: Guatemala

About the Company

EPM Guatemala is a business group made up of Guatemalan companies in the electric sector and related areas, including EEGSA, AMESA, CREDIEEGSA, COMEGSA, ENÉRGICA, GESA, IDEAMSA, and TRELEC.

Today it is one of the most relevant and distinguished business groups, recognized for its growth, strength, and commitment to the Latin American community.

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"One of the main advantages and benefits that interested us is being able to organize and have a single tool that allows us to have more practical and effective communication regarding the documentation we need to validate. Before, we did this in spreadsheets and it was a constant back-and-forth of emails. Now we can have a timeline of the follow-ups we're doing on projects and improvement plans."

Atlas GOV: An Ally for EPM Guatemala's Committees

Within a matter of weeks, EPM Guatemala's Senior Management Committees noticed that automating project and improvement plan tracking was easier and better than they expected.

In the initial scenario, the methodology applied within EPM Guatemala for committee project tracking apparently didn't seem to be a problem — it actually seemed to be just… 'another process' carried out in spreadsheets that were sent hundreds of times by email.

And although it didn't seem to be a problem, the general management knew that other options and technological solutions existed that could positively impact the work of all committee members and managers — mainly the Audit Committee, the Procurement Committee, and the Executive Committee.

A feature that became a complete solution…

EPM Guatemala started using Atlas GOV focused on project tracking, but upon exploring the full tool, discovered that the software offered a comprehensive solution that went far beyond that specific function.

Diana-Hortensia

"It's also been very helpful that we have 3 signature options for the minutes. With those three options, each person decides how to sign. This, in turn, allowed us to establish an order for signatures — for example, in our case the manager is the last one to sign the minutes, and it was through the software that we managed to standardize that specific order."

Diana Hortensia
Systems Auditor at EPM Guatemala

Of course, we must consider that before obtaining results from using Atlas GOV, there was a strategy developed jointly between EPM Guatemala and Atlas Governance to ensure that committee members could make the most of the software's features.

The strategy outlined internally by EPM Guatemala accelerated the tool's learning curve. Their plan was based on training all committee members, but designating one professional responsible for overseeing the tool.

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Diana Hortensia Pérez, Systems Auditor at EPM Guatemala, is the professional who took charge of understanding the software and who resolves tool-related questions for her committee colleagues. "I am EPM Guatemala's support," she jokes.

The timely communication and attention between Diana and Atlas' Support team further facilitated the organization's internal strategy, enabling her to unlock the software's full potential — which is why she has complete clarity on EPM Guatemala's evolution in using Atlas GOV.

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 "There's always a little resistance to change, but Atlas' support has helped us, along with the fact that the tool is quite intuitive. It allows you to decide how you want to manage information without losing order, assign responsible parties, send reminders in a more personalized and direct way, and centralize progress with transparency." 

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Atlas GOV vs. Project Tracking Software on the Market

Y a todo esto, debemos responder una pregunta:

💡Why choose Atlas GOV instead of another software specialized in project tracking currently competing in the market?

While project tracking is a process that can be carried out in different formats or templates, we need to think beyond the dynamics in which it's applied. It's important to consider the relevance and confidentiality of the information, especially when we're talking about information handled in Senior Management Committees.

Because, although many software tools can help you track projects, not all of them can provide project tracking suitable for Corporate Governance. What do we mean? This:

"It's a tool that helped us centralize various processes and in turn gives us peace of mind and security. For example, not just anyone can sign a document if they don't have access, because it has two-factor authentication. And regarding projects, it allows us to organize them in a more dynamic way — I can decide who can and who cannot see the information. Even though it's a tool everyone can use, not everyone can see everything."
Diana Hortensia — Systems Auditor at EPM Guatemala  

In other words, although EPM Guatemala was looking to simplify committee project tracking and improve transparency, it was the confidentiality, cybersecurity, and ease of use of the system that guaranteed EPM Guatemala professionals' trust in Atlas GOV and convinced them they had found the right and necessary software for their committees.

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